skingem — Brand Intelligence

South Africa's skincare audience, structured and segmented.

Real skincare consumers tracked across skin type, age, concern, and geography. We show brands what their audience actually looks like — and where they're missing it.

11

SA retailers tracked

4

Skin-profile dimensions

30+

Min. contributors per slice

ZAR

Local pricing only

Who we reach

Skin type is the foundation of everything.

Every insight on skingem is anchored in skin type. We don't surface aggregate sentiment — we show you what oily-skin consumers think, what sensitive-skin shoppers avoid, and which age groups are driving decisions for each skin type.

All cohort cuts enforce a minimum of 30 distinct contributors before any signal is shown — stable and grounded, not noisy inference from a handful of people.

30+ contributors minimum per insight
Oily
34%
Combination
28%
Dry / Dehydrated
20%
Sensitive
12%
Normal
6%

Illustrative distribution from current contributor base.

Age and intent

Every age tier
behaves differently.

From trend-driven 18–24s to the loyalty-led 55+ cohort most brands overlook entirely.

88

18–24

Most active reviewers

100

25–34

Highest purchase intent

76

35–44

Concern-led shoppers

52

45–54

Loyalty-driven segment

31

55+

Growing, underserved

Illustrative intent index based on SA market research. Updates with live contributor data as reviews grow.

Audience dimensions

Every dimension that
matters to skincare.

Combinations are only shown when contributor counts meet our privacy threshold — no unstable micro-slices, no inferred guesses.

1

Skin profile

Skin type

Oily · Dry · Combination · Sensitive · Normal

Skin concern

Acne · Hyperpigmentation · Ageing · Barrier · Redness · Texture · Pores

Sensitivity level

Low · Moderate · High · Reactive

Ingredient awareness

Fragrance-free · Retinol-ready · Active-tolerant · Minimal

2

Demographics

Age tier

18–24 · 25–34 · 35–44 · 45–54 · 55+

Province cluster

Gauteng · Western Cape · KZN · Eastern Cape · + 5 more

Climate zone

Highveld · Coastal · Semi-arid · Subtropical

3

Product behaviour

Category preference

Cleanser · Serum · Moisturiser · SPF · Treatment · Eye

Price sensitivity

Budget · Mid-range · Premium · Luxury

Retailer preference

Clicks · Dis-Chem · Woolworths · Superbalist · + 7 more

Review sentiment

Strongly positive · Positive · Mixed · Negative

4

Decision context

Discovery channel

Community review · Influencer · Search · Price comparison

Purchase driver

Skin fit · Price · Ingredient match · Brand trust

Repurchase signal

First-time · Repeat · Switched from · Switched to

Geographic reach

All nine provinces.
Click to explore.

Launching in Gauteng and Western Cape first. Geographic reach informed by Stats SA, Euromonitor, and NielsenIQ data — and designed to update with live contributor data as reviews grow.

JohannesburgCape TownDurbanPretoria

skingem reach

High reach
Medium reach
Growing
Early stage

Based on market research estimates.
Updates as app reviews grow.

Gauteng

High reach

Largest skincare market by volume and spend. Home to most SA flagship retail.

Population

15.8M

Female 18–49

3.9M

Avg monthly spend

R380 / month

Market index

100 / 100

Top skin concern

Hyperpigmentation & anti-ageing

Skincare market size

Relative to Gauteng (index 100)

Data note

These figures are seeded from Stats SA Census 2022, Euromonitor, and NielsenIQ SA Beauty 2023. They will be progressively replaced with live skingem contributor data as reviews grow per province.

What brands are missing

Transactional data doesn't tell you who your customer is.

Brands have always had sales data. What they've never had is the underlying customer — their age group, skin type, skin concern, and what they actually said about the product after buying it.

01

Transactional data tells you what sold — not who bought it

Most brand reporting starts and ends with sales volume. It can't tell you whether the buyer was 22 or 45, whether they have oily or sensitive skin, or whether this was a first purchase or their fifth. skingem attaches skin profile, age tier, and concern data to every signal.

skingem signal

Age, skin type, and skin tone — attached to every insight

02

You don't know why they chose your product over another

Was it the price? An influencer? A review from someone with a similar skin profile? Brands have no visibility into what drives a buying decision. skingem shows what reviewers say drove their choice — price, skin fit, ingredients, or community signal — so you understand what actually lands.

skingem signal

Review signal segmented by skin type, concern, and age tier

03

No demographic segmentation on product response

An aggregate 4.1-star rating hides everything. Which skin type is driving the 1-star reviews? Which age group repurchases most? Which province finds the product too expensive? skingem breaks down response by skin type, age tier, and geography — not just overall.

skingem signal

Cohort signal by skin type, age, and province — min. 30 contributors

04

Retailer and price blind spots your team doesn't see

Most brands track 2–3 retailers. skingem monitors 11 SA retailers daily — showing you stock gaps, availability mismatches, and price spread on your own SKUs. Brands often discover 20–35% price variance on the same product across metros they thought they understood.

skingem signal

Avg 18% price spread across tracked SKUs — often unseen by brands

Get started

See where your
brand stands.

skingem brand reporting gives you retailer coverage, cohort signal, and price spread — the three things most SA skincare brands don't have visibility into.